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Amendment of Stored Value Facility Account or Other Registration Records – Temporary Service Centres

(The following procedures are only applicable to existing registrants: People who have received consumption voucher(s) under 2022 (Phase I) Consumption Voucher Scheme)

(Unless otherwise specified, "Consumption Voucher Scheme" or "the Scheme" mentioned in this page refers to 2022 (Phase II) Consumption Voucher Scheme)

To facilitate people in need, the Scheme has set up temporary service centres at different locations. People may visit any of the temporary service centres during the registration period (23 June to 23 July 2022) to submit amendment application through the electronic registration portal with the assistance of the centre staff (click here for the addresses and opening hours of the service centres). To avoid waiting, people can make appointment with the service centre in advance by calling the Scheme hotline 18 5000.

Required Documents / Information

In general, people only need to bring along their valid Hong Kong Permanent Identity Card ("HKPIC")/Hong Kong Identity Card ("HKIC") if they only need to amend their registered name and/or contact telephone number.

If people want to change the stored value facility ("SVF") account for receiving vouchers under Phase II, they should bring along the mobile phone containing the SVF account or the relevant Octopus card for collecting the Phase II consumption vouchers, in addition to their valid HKPIC/HKIC.