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Using the iAM Smart App

(The following procedures are only applicable to existing registrants who were disbursed with the 1st-instalment voucher on 16 April)

(Unless otherwise specified, "Consumption Voucher Scheme" or "the Scheme" on this page refers to the 2023 Consumption Voucher Scheme 2nd Instalment.)

  1. Register for iAM Smart App (Please refer to the webpage at (https://www.iamsmart.gov.hk) for details of the iAM Smart App);
  2. Use iAM Smart App for identity authentication and login the electronic registration portal through the iAM Smart App;
  3. Read "Guidance Notes" and "Declaration and Undertaking of Registrant" and tick the relevant box to indicate acceptance of the terms;
  4. The system will display the registrant's information relating to the 2022 Consumption Voucher Scheme[Note 1]. The registrant may amend the following information if needed:
    1. English Name;
    2. Chinese Name (Optional);
    3. the SMS-enabled local mobile phone number [Note 2]; and
    4. the Stored Value Facility ("SVF") for receiving the 2nd-instalment voucher and the related number [Note 3];
  5. Make a declaration in relation to the registrant's eligibility;
  6. If the system displays a message stating that the registrant has submitted a valid claim request under the Mandatory Provident Fund ("MPF") legislation for early withdrawal of his/her MPF or benefits under MPF exempted Occupational Retirement Schemes before reaching the age of 65 on the ground of "permanent departure from Hong Kong", but the registrant considers himself/herself still satisfying the requirement of "not having permanently departed from Hong Kong nor having such intention" under the 2023 Consumption Voucher Scheme 2ndInstalment, he/she will need to upload supporting documents [Note 4] after making the relevant declaration;
  7. Click "Confirm" to submit the amendment application. An on-screen notification will be displayed to acknowledge receipt of the application and provide a reference number for future enquiry;
  8. Click "Save" or "Print" to retain a copy of the registration information and reference number.

Note 1: If a registrant has previously amended the name and/or contact telephone number in his/her registration record and has received the notification on successful amendment, the system will display his/her latest registration record.

If a registrant has previously applied to change the SVF account for receiving/using consumption vouchers through the CVS Secretariat or the dedicated portal and has received the notification on successful amendment, the system will display his/her latest registration record.

Note 2: Please provide an SMS-enabled local mobile phone number (please note that there is no restriction that a contact telephone number can only be used for registration once) for receiving notifications from the Government or its contractors regarding the CVS. Otherwise the Government or its contractors may not be able to contact the registrant in a timely manner when processing his/her application or handling other issues related to the CVS, thus affecting the date of disbursement of the voucher.

Note 3: The existing SVF account for receiving the consumption voucher under the 2023 Consumption Voucher Scheme 1st Instalment will not be changed as a result.

Note 4: Supporting documents proving that a registrant satisfies the requirement of "not having permanently departed from Hong Kong nor having such intention" include Mandatory Provident Fund ("MPF") records, tax demand notes and proof of residence etc. The relevant document(s) should be issued after the registrant's early withdrawal of MPF or benefits under MPF exempted Occupational Retirement Schemes and within the past three months or still be valid.