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New Registration – Temporary Service Centres

(The following procedures are only applicable to new registrants)

(Unless otherwise specified, "Consumption Voucher Scheme" or "the Scheme" on this page refers to the 2023 Consumption Voucher Scheme 2nd Instalment.)

Temporary service centres have been set up at different locations under the CVS to help registrants in need of assistance. People may visit any of the temporary service centres during the registration period (5 to 27 June 2023) and submit registration through the electronic registration portal with the assistance of the centre staff (click here for the addresses and opening hours of the service centres). To avoid waiting, people may make an appointment with the service centre in advance by calling the CVS hotline 18 5000.

Documents/Information Required

In general, people only need to bring along their valid Hong Kong Permanent Identity Card /Hong Kong Identity Card and the smart phone containing the stored value facility ("SVF") account or the Octopus Card [Note] for receiving the 2nd-instalment consumption vouchers.


Note: If a registrant has submitted a valid claim request for early withdrawal of his/her Mandatory Provident Fund ("MPF") or benefits under MPF exempted Occupational Retirement Schemes before reaching the age of 65 on the ground of "permanent departure from Hong Kong" on or before 29 May 2023, but consider himself/herself still satisfying the requirement of "not having permanently departed from Hong Kong nor having such intention" under the 2023 Consumption Voucher Scheme 2nd Instalment, he/she should also submit supporting documents proving that he/she has not permanently departed from Hong Kong. Such supporting documents include MPF records, tax demand notes and proof of residence, etc.