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Using the iAM Smart App

(The following procedures are only applicable to new registrants)

(Unless otherwise specified, "Consumption Voucher Scheme" or "the Scheme" on this page refers to the 2023 Consumption Voucher Scheme 2nd Instalment.)

  1. Register for iAM Smart (Please refer to the webpage at https://www.iamsmart.gov.hk for details of the iAM Smart App);
  2. Use iAM Smart for identity authentication and login the electronic registration portal through the iAM Smart App;
  3. Read "Guidance Notes" and "Declaration and Undertaking of Registrant" and tick the relevant box to indicate acceptance of the terms;
  4. The system will display an electronic form for the registrant to input the following information:
    1. English Name;
    2. Chinese Name (Optional);
    3. an SMS-enabled local mobile phone number [Note 1]; and
    4. the Stored Value Facility ("SVF") account for receiving consumption vouchers and the related number;
    The system will automatically fill in items (i) and (iii) in accordance with the record of the iAM Smart account. The registrant may update the information if necessary.
  5. Make a declaration in relation to the registrant's eligibility;
  6. Read the "Declaration and Undertaking of Not Having Permanently Departed from Hong Kong Nor Having Such Intention" and tick the relevant box. If the registrant declares that he/she has submitted a valid claim request under the Mandatory Provident Fund ("MPF") legislation for early withdrawal of his/her MPF or benefits under MPF exempted Occupational Retirement Schemes before reaching the age of 65 on the ground of "permanent departure from Hong Kong", but considers himself/herself still satisfying the requirement of "not having permanently departed from Hong Kong nor having such intention" under the 2023 Consumption Voucher Scheme 2nd Instalment, he/she will need to upload relevant supporting documents [Note 2] after making the relevant declaration;
  7. Click "Confirm" to submit the registration. An on-screen notification will be displayed to acknowledge receipt of the registration and provide a registration reference number for future enquiry;
  8. Click "Save" or "Print" to retain a copy of the registration information and reference number.

Note 1: Please provide an SMS-enabled local mobile phone number (please note that there is no restriction that a contact telephone number can only be used for registration once) for receiving notifications from the Government or its contractors regarding the CVS. Otherwise the Government or its contractors may not be able to contact the registrant in a timely manner when processing his/her registration or handling other issues related to the CVS, thus affecting the date of disbursement of the voucher.

Note 2: Supporting documents proving that a registrant satisfies the requirement of "not having permanently departed from Hong Kong nor having such intention" include MPF records, tax demand notes and proof of residence etc. They should be documents dated after the registrant's early withdrawal of MPF or benefits under MPF exempted Occupational Retirement Schemes and issued within the preceding three months or which remain valid at present.