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Octopus

Octopus

Members of the public may choose to receive consumption vouchers through Octopus cards (including Octopus card on Mobile). First generation on-loan Octopus cards (those without brackets for the last digit of the card number) and temporary Octopus cards (e.g. Temporary Octopus card with "Persons with Disabilities Status" or Temporary Student Octopus card) are not accepted for registration for receiving of consumption vouchers under the Scheme. Octopus cards are available for loan or purchase by the following means:

Physical Octopus card

  • Get a Standard On-Loan Octopus card or apply for a Personalised Octopus card at MTR Customer Service Centres and designated customer service centres of major public transport operators;
  • Buy Octopus Ornaments and Limited Edition Octopus card from designated retail outlets;
  • Apply to a bank for a Bank Issued Octopus card; or
  • Buy Licensed Octopus products from designated outlets and sales channels of Octopus licensees

Octopus card on Mobile

Members of the public may download the "Octopus" App from a mobile App distribution platform for installation, and then:

  • Add a new Octopus on iPhone or Apple Watch or transfer a physical Octopus card to iPhone or Apple Watch via the "Octopus" App or the Apple "Wallet" App;
  • Get a new Huawei Pay Octopus card or transfer a physical Octopus card to Huawei Pay Octopus via the "Octopus" App or the Huawei "Wallet" App; or
  • Get a new Smart Octopus in Samsung Pay or transfer a physical Octopus card to Smart Octopus in Samsung Pay via the "Samsung Pay" App.

For details of how to get an on-loan Octopus or a sold Octopus, please refer to the relevant webpage of Octopus. For details of the Octopus App, please refer to the relevant webpage of Octopus.

 

How to find the related number of Octopus account (i.e. Octopus card number) for the purpose of registration under the Scheme

 

Physical Octopus card

  • Octopus card: the number can be found at the corner on either side of the card
  • Octopus watch: the number can be found on the back of the watch
  • Octopus ornament: the number can be found on the back of the ornament.

Octopus card on Mobile

The Octopus card number is shown on the Octopus card on Mobile in the "Octopus" App.

Please click here for illustration of finding the Octopus card number. If you have any questions, please visit the Octopus website or call its enquiry hotline (click here for contacts of Octopus).