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List of designated telephone numbers for contacting registrants

The Government and its contractors will only call the registrants or send SMS notifications to them via the following designated telephone numbers on matters relating to the Scheme. The SMS will not provide any hyperlinks, and we will not obtain personal data from the registrants directly.

I) Calling the registrants

  Designated telephone number
Consumption Voucher Scheme Secretariat 3852 7500
Deloitte Touche Tohmatsu ("DTT")
(The contractor appointed by the Government to conduct checks on the "residing in Hong Kong" requirement)
2852 1009

II) Sending SMS to the registrants

  Designated telephone number
Consumption Voucher Scheme Secretariat 852 6059 1120
Deloitte Touche Tohmatsu ("DTT")
(The contractor appointed by the Government to conduct checks on the "residing in Hong Kong" requirement)
852 5567 3873
Swiss Post Solutions Ltd.
(The contractor appointed by the Government to process paper forms)
852 6657 0802
Toppan Forms (Hong Kong) Ltd.
(The contractor appointed by the Government to process paper forms)
852 6522 4964

Members of the public who have doubts about the authenticity of calls or SMSs may call the Scheme hotline at 18 5000 to make enquiry.