Skip to main content

Temporary Service Centres (the temporary service centres have been closed after 13 August 2022)

(Unless otherwise specified, "Consumption Voucher Scheme" or "the Scheme" mentioned in this page refers to 2022 (Phase II) Consumption Voucher Scheme)

The addresses of respective temporary service centres are as follows:

Hong Kong Island

  1. 20/F West Exchange Tower, 322 Des Voeux Road Central, Sheung Wan
    (MTR Sheung Wan Exit A1)
  2. Unit 1202, 12/F, Olympia Plaza, 255 King's Road, North Point
    (MTR Fortress Hill Exit B)

Kowloon

  1. Units 601 – 602, 6/F, 9 Wing Hong Street, Cheung Sha Wan
    (MTR Lai Chi Kok Exit C)
  2. Unit 1834 – 1838, 18/F, Pioneer Centre, 750 Nathan Road, Mong Kok
    (MTR Prince Edward Exit B2)
  3. Unit 1004, 10/F, Kwun Tong View, 410 Kwun Tong Road, Kwun Tong
    (MTR Kwun Tong Exit A2)

New Territories

  1. Unit 2310, 23/F, Metropole Square, 2 On Yiu Street, Shek Mun, Sha Tin
    (MTR Shek Mun Exit C)
  2. Units 3301 – 3303, 33/F, The Octagon, 6 Sha Tsui Road, Tsuen Wan
    (Near MTR Tsuen Wan West Station)
  3. Tseng Choi Street Community Hall, 27 Tseng Choi Street, Tuen Mun San Hui, Tuen Mun
    (Next to LRT San Hui Stop)

The temporary service centres will provide services from 9 am to 6 pm (Monday to Saturday) and close on public holidays from 23 June to 23 July 2022. According to the announcement of the Government on 21 July 2022, the temporary service centres will be open until 13 August 2022. However, after 23 July 2022, the centres will only handle applications for review and enquiries. No new registration or application for amendment of registration records will be accepted. To avoid waiting, people can make appointment with the centres in advance by calling the Scheme hotline 18 5000. After 13 August 2022, people may visit the Scheme Secretariat (17/F, Pioneer Centre, 750 Nathan Road, Mongkok, Hong Kong) during office hour if they need assistance.

Outreach Service (not applicable after 23 July 2022)

If institutions/organisations, especially those serving people with special needs (including the elderly, physically immobile persons, the disadvantaged, etc.) can gather more than 20 people who need to register or amend their registration records, and provide suitable venue, they can make appointment for the outreach service, and the temporary service centres can deploy staff to assist the relevant people to register or amend their registration records. The institutions/organisations may also reserve service quotas in individual temporary service centres, and arrange the relevant people to visit the service centre to receive service at the reserved time slot. Institutions/organisations may call the Scheme hotline 18 5000 to reserve the outreach service or service quotas.