List of designated telephone numbers for contacting registrants
(Unless otherwise specified, "Consumption Voucher Scheme" or "the Scheme" on this page refers to the 2023 Consumption Voucher Scheme 2nd Instalment.)
The Government and its contractors will only call the registrants or send SMS notifications to them via the following designated telephone numbers on matters relating to the Scheme. The SMS will not provide any hyperlinks, and we will not obtain personal information from the registrants directly.
I) Calling the registrants
| Designated telephone number | |
|---|---|
| Consumption Voucher Scheme Secretariat |
3852 7500 or 2241 9400 |
|
Contractor appointed by the Government to conduct checks on the registrant's eligibility Deloitte Touche Tohmatsu |
2852 1009 |
II) Sending SMS to the registrants
| Designated telephone number | |
|---|---|
| Consumption Voucher Scheme Secretariat |
852 6059 1120 or 852 2241 9400 |
| Contractor appointed by the Government to conduct checks on the registrant's eligibility Deloitte Touche Tohmatsu |
852 5567 3873 |
|
Contractor appointed by the Government to process/ check forms SPS UK&I Limited Toppan Forms (Hong Kong) Ltd. |
852 6115 1226 34849 852 6522 4964 |
People who have doubts about the authenticity of the calls or SMSs may call the Scheme hotline at 18 5000 to make enquiry.